Cancellation Policy

We would prefer you not to cancel at all, however, on the odd occasion, when circumstances conspire against you and you just have to cancel your booking we would ask for 30 days notice.

Due to the nature of our business, cancellations affect us significantly and we apply a strict cancellation policy.
When a cancellation is received:

  • within 30 days of intended arrival date, we will retain 100 of the room cost

Every effort will be made to re-book the room and, if successful, the fee will be refunded less a cancellation fee of $50.

Note: Special conditions apply to group cancellations.


Raema

We found the new owners who had taken over this park in Dec are most obliging and can see that they are achieving improvements at a great rate. Great stay.

Sharon

We had a lovely stay for one night in a cabin. Super friendly and helpful managing couple. Thank you so much, we will be back.

Monique

We stayed here for 3 amazing days. The facilities were clean tidy & comfortable. This would be amazing if you have younger kids, as there is a adventure park with a sway bridge flying fox & giant nets.


For the more chilled out visitors like myself the views of the mountains are Awesome. I would come back to this Beautiful park again in a heart beat. Thank you Te Aroha Camp Grounds, yous have done yourselves proud. 5 Star ServiceπŸŒŸπŸŒŸπŸŒŸπŸŒŸπŸŒŸπŸ‘

Barbie

Such a beautiful spot with views of the mountain, miniature horses surrounding! Recently under new management but can see they're really making the effort to turn it around from the last owner.


Super lovely manager. Very clean, tidy, quiet and calm. Stayed at campsite. Had free WiFi, basic kitchen, showers etc and power. Also had a variety of cabins etc available. But perfect for me as wanting a safe quiet spot for my campervan. Not too far from rail trail and cute te aroha town. also has a small mineral hot pool which is on every night!

Amanda

The staff were super friendly and the accommodation was just as advertised. It worked well for what we needed, very clean and tidy. I would stay here again.